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FAQ

1HOW DO I FIND A BATHROOM VANITY THAT WILL FIT IN MY BATHROOM?

To find a bathroom vanity that will fit correctly in your bathroom, measure the width, height and depth of the space available with a measuring tape. Then visit our Vanities page and narrow your results by selecting the corresponding width from the options on the left side of the page. Once you click on a particular vanity from the list, you'll see its exact height and depth listed in the product description. Please make sure to carefully choose a vanity that has the same or smaller measurements than the space available in your bathroom to ensure a beautiful fit.

 

2HOW CAN YOU AFFORD TO OFFER SUCH LARGE DISCOUNTS ON YOUR PRODUCTS?

We produce all of our products directly from our own factory and then pass the savings along directly to our customers. There are no middlemen or markups involved. This allows us to offer high quality items at a lower cost than you'll find for similar items sold by our competitors that you most likely have seen everywhere online.

 

3I HAVE A QUESTION ABOUT ONE OF YOUR PRODUCTS. DO YOU HAVE PHONE SUPPORT AVAILABLE?

Yes! You can call us toll-free at 1-909-536-2222 and our knowledgeable staff will answer any questions you might have. Our representatives are available Monday – Friday PST 9 AM – 5 PM PST.

 

4DO YOU HAVE SHOWROOMS WHERE I CAN SEE YOUR PRODUCTS IN PERSON?

Yes, we have three California showrooms. For showroom locations, hours and driving directions, click here.

 

5HOW MUCH DO YOU CHARGE FOR SHIPPING?  

We supply 100% free shipping for all vanities. If you are local and want to pick up your item, a local pickup option is available. To do so, please use the code "PICKUP" to get the discount. This will also let our team know that you will pick up the item locally.

 

6.CAN I PURCHASE A VANITY WITHOUT A TOP?

 

Yes, you can use the code "NO-TOP" when checking out to purchase the vanity base only, without the top. Doing so will also give you a discount that will be automatically applied at your checkout, as all our vanities automatically come with a matching top!

 

7.CAN I PURCHASE A TOP WITHOUT A BASE?

Yes, you can use the code "NO-BASE" when checking out to purchase the vanity sink TOP only. If the price comes different with different colors, we recommend you choose the one with the lower cost.

 

 

8DO YOU CHARGE SALES TAX?

We only charge sales tax on orders shipping to California. We do not charge tax for all out of state (out of California) orders.

 

9WHAT PAYMENT METHODS DO YOU ACCEPT?

PayPal is the first choice for our online store. We also accept Visa, MasterCard, and Discover credit cards, debit cards. 

 

10DO YOU OFFER BULK DISCOUNTS FOR BUSINESSES?

Yes! To find out more about our corporate discounts, for contractors, designers, dealers & resellers, please Contact Us.

 

11HOW DO I TRACK MY ORDER?

Once your order is shipped, our staff will update you with shipping information via email. If you have any questions or concerns regarding the status of your order, please log in your account and check your order status. The shipping information will be sent to your email by our staff or system. You can also email us at info@morenobath.com for any other concerns or call us at 909-536-2222.

 

12HOW DO I RETURN AN ITEM?

If you are not satisfied with your purchase, you can return it within 7 days for a full refund or exchange within 30 days. All returns or exchanges must be returned in brand-new condition, with the original package, and a copy of your original invoice. Moreno Bath has the right to refuse any returned items that have no package, are damaged, scratched, or have been installed or are used. The shipping cost and return cost will be paid by the customer.

 

13. How Do I Install My Vanity or Take the Drawer Off?

https://www.youtube.com/results?search_query=morenobath 

 

14. HOW DO I BECOME A DEALER FOR MORENO BATH PRODUCTS?

If you are a retailer and interested in selling Moreno Bath products in your store or online store, please contact us at: sales@morenobath.com. If your store fits the requirements, you will gain access to wholesale pricing and account/order information.

 

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